We just finished and published Version 77. Version 74 on has a new database which is 50% faster and will allow us to add 10x the current data.
We have not had any serious technical problems with Version 77 since we introduced it on January 7, 2012.
If you have any other technical issues with the new version please email :
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Tech support is open from:
9 am -5 pm M-F. est.
Most emails are answered within 5-10 minutes after receipt during normal business hours. If neccessary we may ask you to call a number we send you to resolve the issue. If you are calling make sure you have your computer on.